Terms of Service

1. The Service

ICP Lens is a B2B revenue intelligence and account scoring platform operated by FOP Khromushkin Kostiantyn Mykolaiovych, registered in Ukraine (registration number 2389107138). The Service allows users to upload CRM export files (CSV or Excel) and receive a scored, tiered Ideal Customer Profile analysis — including account scoring, buyer personas, deal intelligence, geographic breakdown, and an executive dashboard — without requiring a direct CRM integration.

The analysis engine runs entirely client-side in the user's browser. The original uploaded file is never transmitted to ICP Lens servers. The derived results of the analysis — including account names, deal values, and job-title clusters — are stored server-side to power the dashboard, shareable links, and PDF export. Account names are stored exactly as they appear in your upload. Where your customers are sole traders or individuals, an account name may itself be a person's name. If your CRM records individual customers this way, those names are stored as account names. Contact names, CRM notes, and the original uploaded file are never transmitted or stored. Contact email addresses and deal names of records without a company name are stored only as irreversible salted hashes, used for duplicate detection.

2. Accounts and registration

• Provide accurate, current, and complete registration information
• Keep your account credentials confidential
• Accept responsibility for all activity under your account
• Notify us promptly at privacy@icplens.com if you become aware of any unauthorised use

3. Your CRM data and responsibilities

3.1 Your ownership

You retain all rights to any data you upload to the Service. ICP Lens does not claim ownership over your CRM data or analysis results.

3.2 Your representations

By uploading data to ICP Lens, you represent and warrant that:

• You have the legal right to upload and process the data
• You have obtained all necessary consents from individuals whose data may be included
• The upload and processing complies with applicable data protection laws including GDPR
• The data does not contain malicious code, viruses, or harmful content

3.3 Limited processing licence

By uploading data, you grant ICP Lens a limited, non-exclusive, non-transferable licence to process your data solely for the purpose of delivering the Service. This licence does not include using your data to train AI models, sharing it with third parties, or using it for any purpose beyond your requested analysis.

4. Acceptable use

You agree not to use ICP Lens to:

• Violate any applicable law or regulation
• Upload data for which you do not have legal right to process
• Upload malicious code, viruses, ransomware, or harmful scripts
• Attempt to reverse engineer, decompile, or extract source code of the Service
• Circumvent or attempt to bypass plan limits, authentication, or row-level security
• Use automated scraping, bots, or scripts to extract data from the Service
• Resell or sublicense access to the Service without written permission
• Use the Service to build a competing product or service

5. Subscription, pricing, and payments

5.1 Plans

• Starter: one-time purchase — 30 days of access, 10 analyses, up to 1,000 deals per analysis run
• Growth: $179/month (monthly) or $149/month (annual) — up to 3,000 deals per analysis run
• Agency: $479/month (monthly) or $399/month (annual) — up to 5,000 deals per analysis run, 20 client workspaces, and up to 20 team members

Growth and Agency include unlimited analysis runs; Starter includes 10 analyses within 30 days. Starter and Growth are single-user plans; the Agency plan supports up to 20 team members across up to 20 client workspaces. A 7-day free trial is available. A payment card is required to start the trial; you will not be charged if you cancel before the trial ends.

5.2 Payment processing

All payments are processed by Paddle, a Merchant of Record. ICP Lens does not store payment card information.

5.3 Annual billing

Annual subscriptions are billed as a single upfront payment and save about 17% compared to monthly billing. Annual subscriptions can be cancelled before the renewal date to prevent the next billing cycle.

5.4 Automatic renewal

Subscriptions renew automatically at the end of each billing period until cancelled. Monthly plans renew monthly; annual plans renew annually at the then-current price for your plan. Your renewal date and amount are visible in Account Settings at all times.

5.5 Cancellation

You may cancel your subscription at any time. Once billing is active, cancellation is available as a self-service action in Account Settings, with no requirement to call or contact support.

Cancellation takes effect at the end of your current billing period — you retain access to the Service until that date, and no further charges are made after it.

Cancelling is no harder than subscribing.

All payments are processed by Paddle.com, our Merchant of Record. Refunds are issued by Paddle to your original payment method under Paddle's Refund Policy and Buyer Terms.

14-day refund. You may request a full refund within 14 days of the date of any charge.

After 14 days. We will consider refunds where a technical error on our part prevented the service from working as described, where you were charged incorrectly, or where a renewal was charged after you cancelled.

Cancellation. You can cancel your subscription at any time in Account Settings. Your access continues until the end of the period you have paid for. Cancelling stops future charges but does not refund the current period unless you are within the 14-day window above.

How to request a refund. Visit paddle.net and select "Request refund", or email support@icplens.com with your account email and the date of the charge. After a refund, your paid access ends. We may decline requests that appear abusive or repeated.

7. Intellectual property

The ICP Lens Service — including all code, design, algorithms, scoring models, template engine, and documentation — is owned by FOP Khromushkin Kostiantyn Mykolaiovych, registered in Ukraine under the registry number 2389107138 and protected by applicable intellectual property laws. You own the analysis results generated from your data and may use, share, and distribute them freely.

8. Privacy and data processing

Your use of ICP Lens is subject to our Privacy Policy, which is incorporated into these Terms by reference. Your original uploaded file never reaches our servers — all file parsing and scoring occurs in your browser via a Web Worker. Only the computed analysis results are stored server-side, as described in the Privacy Policy.

ICP Lens does not use external AI or large language model providers to process your data. All scoring and narrative generation is performed by a deterministic engine running on your own device. Your data is not used to train any machine learning model, and is not shared with any AI provider.

9. Anonymous benchmarking

By using ICP Lens, you agree that anonymised aggregate statistics from your analyses may be used to generate industry benchmarking data as described in our Privacy Policy. The data contains no company names, account names, contact details, or exact financial figures.

10. Disclaimers and limitation of liability

ICP Lens is provided "as is" without warranties of any kind. Analysis results are informational tools and should not be the sole basis for business decisions. Our total aggregate liability for any claim shall not exceed the total amount you paid us in the 3 months preceding the claim.

11. Termination

You may cancel your subscription at any time as described in section 5.5. ICP Lens may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or fail to pay subscription fees.

You may delete your account and all associated analysis data at any time from Account Settings. Deletion is immediate. If we terminate your account for violation of these Terms, your data is deleted within 30 days. Backups are rotated within 30 days, after which deleted data is no longer recoverable from any system.

12. Governing law

These Terms are governed by the laws of Ukraine. Disputes shall be subject to the jurisdiction of the competent courts of Ukraine.

Where ICP Lens processes personal data of individuals located in the EU/EEA, we comply with the GDPR in respect of that processing. EU/EEA residents retain all rights afforded to them under GDPR regardless of the governing law of these Terms, and may lodge a complaint with the supervisory authority in their country of residence. EU residents also have the right to use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

13. Changes to these Terms

We may update these Terms from time to time. We will notify registered users of material changes by email at least 14 days before they take effect. Continued use after changes take effect constitutes acceptance of the updated Terms.

14. Contact